I’m sharing today, 5 ways to appropriately respond to back talk….
1. Please try again
2. You’re allowed to be frustrated but I can’t hear you when you talk to me that way
3. Your message is getting lost in your tone
4. I’m not sure you intended to respond like that, but it isn’t feel good
5. It sounds like this is really upsetting you, let’s take a break and re-visit later.